Intro

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

• First name
• Postal address
• Postcode
• E-mail address
• Telephone / fax number
• The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected through a form, namely:

• Website Registration Form
• Order form

We use the information thus collected for the following purposes:

• Order tracking
• Information / Promotional offers
• Statistics
• Contact

Your information is also collected through the interactivity that may be established between you and our website, as follows:

Correspondence

We use the information thus collected for the following purposes:

• Information or for promotional offers
• Statistics
• Contact

Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To be able to exercise these rights, you can:

Zip code: J4T 2V2
Email: service@chauffagelgp.com
Phone: (450) 656-5510
Website section: https://chauffagelgp.com/contact/

Right of access

We are committed to recognizing a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.

The exercise of this right will be done:

Zip code: J4T 2V2
Email: service@chauffagelgp.com
Phone: (450) 656-5510
Website section: https://chauffagelgp.com/contact/

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL Protocol
• SET protocol
• Access management – authorized person
• Access management – data subject
• Network monitoring software
• Computer backup
• Username / password
• Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

Legislation

We are committed to respecting the legislative provisions set out in:

Legislation: Canada